Order online pick up in-store

Order online pick up in-store

To improve the shopping experience of Customers, starting from 01/06/2019 Futureworld has provided more options to receive products at the store when you order on the website Futureworld.com.vn 

With 4 locations to get products from 4 stores of Futureworld, here you will be supported to complete the receiving procedure.

How it works:

Step 1 Step 2 Step 3
During the process of ordering goods on the website, at the delivery step, you will choose to get products at one of the 4 stores of Futureworld.

Please check your email to confirm your order. Staff will call back in case of need.

 

Come to the store to complete the procedure for receiving goods, and get the product back

 

Futureworld stores

When will my order be ready for pickup?

Within 2 hours of your successful order at the Futureworld website, You will receive an email or call from Futureworld to provide pick up time. In case the order is placed after 16:00, you will receive information on the time of taking the productn the following day.

How long will you hold my order?

We’ll hold it up to 5 days from the time you receive the confirmation email.

What happens if I don’t pick up my order on time?

After the 5-day mark, your order will be returned and your original method of payment refunded.

Can someone else pick up my order?

Yep. Just make sure they have both their government-issued photo ID and your confirmation email (printed or email version is fine).

Can I select certain items to pick up and have others shipped?

Yes. You can do this at the online checkout by selecting Buy Online, Pickup In-Store for certain items, and selecting your preferred shipping method for the rest.

Thank you very much

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