Online Warranty Policy

Apple Warranty

Present your official receipt or proof of purchase (POP) when requested by our technicians to validate your support coverage.

Apple products are governed by Apple Warranty Terms & Conditions.  Please refer to this link for detailed warranty information:

  1. For iPhone, iPod, TV, Watch – https://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-vietnamese.html
  2. For Mac – https://www.apple.com/legal/warranty/products/embedded-mac-warranty-rest-of-apac-vietnamese.html

You can check your Warranty Support Coverage via this link -> https://checkcoverage.apple.com/vn/en/

Diagnosis and Repair of your Apple products will be conducted by Thakral One Company Ltd – Apple Authorized Service Center.

THAKRAL @ THD

Add: 234 Tran Hung Dao Street, District 1, HCMC

Tel: +84 83 838 6881

Email: asp@futureworld.com.vn

THAKRAL @ PANDORA

Add: Unit 11, 1.1 Truong Chinh St., Tay Thanh Ward, Tan Phu Dist., Ho Chi Minh

Tel: +84 83 810 5993

Email: asp@futureworld.com.vn

THAKRAL @ VUNG TAU

Add: 16G2 Nguyen Thai Hoc Street, Ward 7, Vung Tau

Tel: +84 254 3819886

Email: asp@futureworld.com.vn

THAKRAL @ MHD

Add: 109 Mai Hac De Street, Hai Ba Trung Dist, Hanoi

Tel: +84 43 974 8990

Email: asp@futureworld.com.vn

THAKRAL @ INDOCHINA

Add: Unit 128-129 Indochina Plaza Hanoi, 241 Xuan Thuy St., Cau Giay, Hanoi

Tel: +84 46 253 5025

Email: asp@futureworld.com.vn

Third Party Products Warranty

Present your official receipt or proof of purchase (POP) when requested by our technicians to validate your support coverage.

Third Party Products will be governed by the terms and conditions of their respective manufacturers.

Returns, Refund and Exchange

General Return, Refunds and or Exchange is not offered.  If the product sold by the Online store does not meet the manufacturer’s standard, then this should be forwarded to the Authorized Service Center for the respective product.