Apple Warranty

Present your official receipt or proof of purchase (POP) when requested by our technicians to validate your support coverage.

Apple products are governed by Apple Warranty Terms & Conditions.  Please refer to this link for detailed warranty information:

  1. For iPhone, iPod, TV, Watch – https://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-vietnamese.html
  2. For Mac – https://www.apple.com/legal/warranty/products/embedded-mac-warranty-rest-of-apac-vietnamese.html

You can check your Warranty Support Coverage via this link -> https://checkcoverage.apple.com/vn/en/

Diagnosis and Repair of your Apple products will be conducted by Thakral One Company Ltd – Apple Authorized Service Center.

ASP Locations & Mobile Numbers
City Address Mobile
Ho Chi Minh City

NTT: 40 Nguyen Truong To, Ward 12, District 4, HCMC
(Mon-Sat, 9am-6pm)

Maps: 40 NTT

HVT: 344 Hoang Van Thu, Ward 4, Tan Binh District, HCMC
(Mon-Sat, 9am-6pm)

Maps: 344 HVT

0906 959 938
Hanoi

MHD: 109 Mai Hac De, Hai Ba Trung District, Hanoi
(Mon-Sat, 8:30am-5:30pm)

Maps: 109 MHD

IPH: Indochine Plaza, 241 Xuan Thuy, Cau Giay, Hanoi
(Mon-Sat, 8:30am-5:30pm)

Maps: IPH

0968 090 932

Third Party Products Warranty

Present your official receipt or proof of purchase (POP) when requested by our technicians to validate your support coverage.

Third Party Products will be governed by the terms and conditions of their respective manufacturers.

Returns, Refund and Exchange

General Return, Refunds and or Exchange is not offered.  If the product sold by the Online store does not meet the manufacturer’s standard, then this should be forwarded to the Authorized Service Center for the respective product.