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Frequently Asked Questions


Futureworld is an Apple Premium Reseller (APR) and Apple Authorized Reseller (AAR) in Vietnam. We are authorized to sell the full range of Apple devices such as iPhone, Macs, iPads, Apple Watch and related Apple and 3rd party accessories. We have 4 stores in Ho Chi Minh City. Click here to see our store opening timings & locations.
Usually we will have the item you ordered in stock. This will take 1-3 days for delivery in Ho Chi Minh City, and 3-5 days for Hanoi and other provinces in Vietnam. For Non-stock items, we usually take 4-weeks to 6-weeks. The Futureworld Online team will inform you of the status whenever your order is placed. Feel free to contact us as well to check the status of your order.
We accept payments by Cash (COD), by Bank Transfer, by Credit Card / Debit Card. Using your credit card you can also choose to pay by 0% installments.
We have multiple options for shipping. We can use our own in-house logistics team, or use Grab delivery, or even Saigon Post (SGP). This shipping method will depend on the item to be delivered. If you have a shipping preference, please let us know.
Apple Business Manager (ABM) / Apple Schoool Manager (ASM) is a program from Apple to enable customers to create Managed Apple IDs, do Volume Purchase for Apps (VPP) and enroll devices for better management. The ABM/ASM was previously known as the Device Enrollment Program (DEP). Used together with a Mobile Device Management (MDM) software such as Jamf Pro, this will allow you to better manage and enforce policies for your Apple devices. Futureworld is an ABM / ASM Partner for Vietnam. We can enroll the devices under your ABM / ASM profile.
We provide service via our Thakral One Apple Authorized Service Provider (ASP). You can visit our stores, or can also visit directly to our ASP.