PURPOSE AND SCOPE OF INFO COLLECTION: 

The main data collected on futureworld.com.vn includes: full name, email ID, ID/Passport number, mobile phone, address, login name, login password. This information is mandatory when purchasing products & services in the Futureworld website. Futureworld will use this information to contact the customers only for the purpose of Customer Purchase, Customer Inquiry, Customer Shipping, General Questions & checking for products and services.

Customers will be solely responsible for the confidentiality and retention of their login name, password and email address. In addition, Customer is responsible for timely notification to futureworld.com.vn of unauthorized use, misuse, breach of security, retention of third party registration and password to take measures and the appropriate solution.

SCOPE OF USING INFORMATION:

The website futureworld.com.vn uses the information provided by Customer to:

• Providing services to customers.
• Submitting notices on information exchange activities between customers and website.
• Prevent Customer’s destruction of user accounts or Counterfeit Customer activities.
• Contact and resolve with customers in special cases.
• Do not use Customer’s personal information other than the purpose of confirmation and contact related to the transaction at futureworld.com.vn.

RETENTION OF INFORMATION:

Personal data of the Customer will be stored until the request for cancellation or the Customer logs in and cancel. Remaining in all cases personal information will be kept confidential client on the server of the website futureworld.com.vn

ADDRESS OF THE AGENCY COLLECTING AND MANAGING PERSONAL DATA:

Talent Company Limited
Headquarters: 40 Nguyen Truong To Street, District 4, Ho Chi Minh City.
Hotline: 1900 2151
Email: online@futureworld.com.vn

CUSTOMER SUPPORT FOR EDITING THEIR PERSONAL DATA:

Customer has the right to check, update and adjust their personal information by sending a request to Futureworld. Futureworld will verify the request and provide the update as required.

If there is a breach or exposure of Customer Information, Futureworld will inform those Customers that are affected. Customer can have the choice to edit or delete their personal information from the Futureworld website.

COMMITMENT ON CONFIDENTIALLY KEEPING CUSTOMER’S PERSONAL DATA:

Personal information of the Customer collected through futureworld.com.vn is kept only for the purpose of contacting the customer for their order on products & services. The collection and use of each Customer’s information is only possible with the consent of the Customer, except where otherwise provided by law. Futureworld is committed to:

• Not to use, transfer, supply or disclose to any third party personal information of Customer without the consent or agree of Customer, except as otherwise provided by law.
• In the event that the information server is hacked by hackers resulting in loss of personal data, Futureworld will be responsible for reporting the incident to the investigating authorities for timely processing and notifying the Customer on the incident.
• Absolute confidentiality of all customer transaction information including billing information, product sales, customer purchases & customer inquiries.

For any grievance and comments, you can contact us at  grievance@futureworld.com.vn.